Refund Policy

Try it free first

BattleTap+ starts with a 7-day free trial. Cancel before it ends and you won't be charged anything.

Cancel any time

Cancel in the Stripe customer portal using the "Manage subscription" link. You keep BattleTap+ until the end of the period you've paid for, and you won't be charged again.

Refunds

If you're charged and didn't mean to be, email support@battletap.gg within 14 days of the charge and we'll refund it in full. That includes a yearly renewal you forgot about. We'll end your BattleTap+ when we refund it.

After 14 days, we don't refund the rest of a month or year, but you can cancel any time so you aren't charged again.

We'll also refund where the law requires it, and if we ever shut BattleTap+ down we'll refund the unused part of any yearly plan.

How refunds reach you

Refunds go back to the card you paid with. Your bank usually takes 5 to 10 business days to show them.

Please talk to us first

If something looks wrong on your statement, email us before contacting your bank. We can usually sort it out the same day, and it's faster for you.

Donations

Ko-fi donations are gifts and generally aren't refundable. If you donated by mistake, email us and we'll see what Ko-fi allows.